Short-Let Changeovers
Guest-ready between stays: beds made, towels out, and a photo check sent to you.
From £49 a changeover
- The same cleaner every visit wherever possible
- All products and equipment included; no booking fee; no parking charge; the price shown is the price paid
- A written checklist before every job; photo report on End of Tenancy, Deep Cleaning and Short-Let Changeovers
- Free re-clean guarantee (conditions apply)
- Pay nothing now: your card is charged after the clean
- A real person on phone and WhatsApp; we aim to reply within 2 hours
- DBS-checked cleaners
Ready for the next guest
For hosts and property managers who need a reliable turnaround between guests.
We clean 7 days a week. Sundays and bank holidays book instantly online, with the £20 charge. Every changeover is a full clean, with beds made using your linen and a photo check sent to you afterwards.
The host or operator provides linen and towels. We make the beds with them.
We report any damage, lost property or low supplies we notice.
Managing 3 or more flats? Ask for a quote. 8 or more changeovers a month: 10% off.
Prices are per changeover, by the size of the flat. You can add restocking guest supplies (supplies charged at cost), key collection from a lockbox or concierge, and a balcony or terrace tidy when you book.
Every changeover
A changeover
- A full clean
- Beds made with your linen
- Towels folded and laid out hotel-style
- Guest toiletries neatly arranged
- Dishwasher run and emptied
- Bins
- A final “guest’s eye” walk-through before we leave
- A photo check sent to you
- A report of any damage, lost property or low supplies we notice
We message you when we’re on the way, and if we’re ever running late.
Add or ask
- Restocking guest supplies. Add it when you book: £8 (supplies charged at cost).
- Key collection. Add it when you book: £8.
- Balcony or terrace tidy. Add it when you book: £15.
- Repairs. We report anything that needs fixing with your photo check.
- Linen and towels. The host or operator provides linen and towels; we make the beds with them.
- Carpet and upholstery shampooing. We vacuum carpets and upholstery. Shampooing isn’t something we offer yet: ask us and we’ll point you to a specialist we trust.
- Gardens. Balconies and terraces can be added when you book.
What we don’t do
- Outside windows. For safety, we don’t do this. Ask us and we’ll point you to a specialist we trust.
- Work above a two-step ladder, or moving heavy furniture or appliances. For safety, we don’t do this. We clean everything we can reach safely.
- Pest control. For your safety and ours, this needs a specialist. Ask us and we’ll point you to a specialist we trust.
- Blood, bodily fluids, needles, pest droppings, mould beyond surface cleaning and hoarding conditions. For your safety and ours, these need a specialist.
- Very dirty, mouldy or cluttered homes. Send us photos and we’ll quote the right time, so nothing is rushed.
Per changeover
Each bedroom includes one bathroom.
By size
- Studio£49
- 1 bedroom£69
- 2 bedrooms£89
- 3 bedrooms£119
- 4+ bedroomsfrom £169, quoted
Extras
- Each extra bathroom+£15
- Each separate toilet+£10
- Restock guest supplies+£8
- Key collection+£8
- Balcony or terrace tidy+£15
- Single oven£69
- Fridge-freezer£35
- Sunday or bank holiday+£20
- Same-day, or next-day 7–9am+£20
- No lift, 3rd floor or above+£15
Guest supplies are charged at cost.
Linen and more flats
The host or operator provides linen and towels. We make the beds with them.
Photo check included free.
Managing 3 or more flats? Ask for a quote. 8 or more changeovers a month: 10% off.
Book a changeover
Pay nothing now: your card is charged after the clean.
Based in Richmond upon Thames. Serving Richmond, Twickenham, Teddington, Kew, Barnes, East Sheen and Hampton — and nearby areas by request. Business clients across London are welcome to enquire.
Free re-clean
Missed something? We’ll come back.
Tell us within 24 hours and we’ll return to put it right, free.
The guarantee covers the items on the checklist we send before the changeover. Conditions apply.
Good to know
Do you launder linen?
No. The host or operator provides linen and towels. We make the beds with them.
Can you collect keys?
Yes, from a lockbox or concierge, for £8.
Is there a discount for regular hosts?
Hosts booking 8 or more changeovers a month get 10% off, by quote. Managing 3 or more flats? Ask for a quote.
What if I need to cancel or move my clean?
Free up to 48 hours before. Between 24 and 48 hours before, it’s 25% of the booking. Under 24 hours, or if your cleaner is turned away or locked out, it’s 50%. The first late cancellation is waived once per customer and address. Going away? Tell us more than 48 hours before and skipped visits are free. Your 14-day right to cancel still applies (see term 9). Cancellation terms.
If we cancel with under 24 hours’ notice, your next clean is £20 off.
When do I pay?
We’ll send you a secure card link to confirm your booking, and your card is charged after the clean. If a card payment fails, we’ll email you a link to pay within 7 days. We don’t accept cash paid to cleaners.
Let the space speak.
Book online in a few minutes, or ask us anything first.